Question 1

How much does the average inground pool installation cost?

Accepted Answer

We want to provide the best quality of service possible which means our average project is between $60,000-$100,000. This price includes labor costs, clean up costs, design costs, and material costs.

Question 2

What will the return on my investment be?

Accepted Answer

While a custom inground pool installation can be a large upfront investment, the lifestyle bonuses immediately offset that, but what about the value it adds to your home? According to the Washington Post, many home owners have seen ROI's ranging from "100 percent to 1,000 percent." (https://www.washingtonpost.com/news/where-we-live/wp/2015/04/01/how-much-value-does-landscaping-add-to-your-home-when-selling/)It can increase your home value as much as 20 percent!

Question 3

Is your price negotiable?

Accepted Answer

We try to be as transparent as possible when it comes to our pricing. We try to avoid being pushy so our pricing typically stands however if you would like to omit something from the design that would make pricing go down and vice versa.

Question 4

Do you offer financing options?

Accepted Answer

A backyard vacation is within your reach. With LightStream, the nation's premier online consumer lender, you can get a loan for any outdoor project. LightStream offers low rates, flexible terms and an incredible experience. What you won't get? Fees, prepayment penalties or any hassle during your application process.
https://www.lightstream.com/swimming-pool-financing(https://www.lightstream.com/swimming-pool-financing)

Question 5

How soon can I get my new pool installed?

Accepted Answer

Typically we are about 3-4 months out on our production schedule. Meaning, if you're wanting your pool to be ready for a party or event that is 6 months away, you need to start moving pretty quickly to ensure it gets installed in time. This can also differ based on the time of the year. In Winter, our schedule might only be 1-2 months out, but in the Summer months we can get out as far as 5-6 months or further.

Question 6

How long does the average project take to install?

Accepted Answer

On average, our projects take about 5-8 weeks- some longer, some shorter. Typically you can plan on a week for every $15,000 that you spend on your project, so a $75,000 pool would take around 5-6 weeks.

Question 7

How does bad weather affect my project?

Accepted Answer

In the order we receive deposits for our projects is the order we add projects to the schedule, unless there are very rare circumstances. Due to the fact that many projects require concrete to be poured and other design/hardscaping aspects that require minimal to no rain, bad weather such as rain can push the timeline of projects back a couple days to a couple weeks depending on the amount and duration of rain.

Question 8

What if I cant put my vision into words?

Accepted Answer

Typically the best thing to do is find what you want online on sites such as: Pinterest, Houzz, Instagram, Facebook, Google images, etc. so that our designer's can look at a visual of the theme you would like.

Question 9

Do you use sketching or computers to build a design?

Accepted Answer

We do have the ability to use a computer program to give you a 2D computerized rendering and a 3D design! But, we typically offer a 2D rendering during the design process.

Question 10

What services do you guys do?

Accepted Answer

We have done and continue to do pools, concrete, grill stations, fire places, fire pits, patios, steps, walkways, retaining walls, decks, pergolas, pavilions etc.

Question 11

I have children, is it safe for them to play outside at night during installation?

Accepted Answer

You will typically want to keep off of the project until we are completely done. This is because sometimes we have materials that are part of the project that take a while to set such as mortar, or fall hazards, etc.

Question 12

Do you guys clean up?

Accepted Answer

We typically clean up at the end of every day. At the end of the project we clean everything up, we can add to the invoice seed or sod, topsoil, and straw on any part of your yard that happened to get muddled due to machines workers, etc.

Question 13

I decided I want a water feature during installation, is it too late?

Accepted Answer

Do not fear! We can usually add a water feature or fire feature at any point in the first couple weeks. Unless it's gas and we needed to run a gas line or the backfill has been completed in the area.

Question 14

Are you licensed, bonded and insured?

Accepted Answer

Yes we are! We have general liability insurance, worker's comp insurance, insurance on all vehicles and equipment that belong to the company, and lastly all certifications and licenses one would need to install pool projects.

Question 15

What is your privacy policy?

Accepted Answer

Pelican Pools Privacy Policy: This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.pelicanpooldesigns.com. PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. -If an appointment is booked through calendly.com via our website, https://www.pelicanpooldesigns.com, we collect your address, phone number, email, and name to give you a project price quote. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Information that we collect generally to give you a design and project quote. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). SHARING YOUR PERSONAL INFORMATION We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Facebook Pixel As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE: FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. DATA RETENTION When you schedule an appointment through the Site, we will maintain your appointment information for our records unless and until you ask us to delete this information. The Site is not intended for individuals under the age of 18. CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@pelicanpooldesigns.com or by mail using the details provided below: P.O. Box 1222 , Blue Springs, MO, 64013, United States

Question 16

What areas do we service?

Accepted Answer

Here’s a list of the areas we're typically in... Kansas City, Overland Park, Lenexa, Shawnee, Independence, Lees Summit, Mission, Blue Springs, Leawood, Olathe, Liberty, Lone Jack, Harrisonville, Excelsior Springs, Pleasant Hill, Stilwell, Grain Valley, Buckner, Peculiar, Raymore, New Century, Oak Grove, Grandview, Greenwood

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